Press Ctrl + Shift + Esc to open Task Manager. Find your frozen program in the list, click on it once to select it, then click the End Task button. The program will close within a few seconds, and you will have control of your computer again.
This keyboard shortcut works on both Windows 11 and Windows 10. It opens Task Manager right away without making you go through any extra menus. Once open, you will see a list of all running programs. Programs that have stopped working usually show "Not Responding" next to their names.
Step by Step: Using Task Manager
Task Manager is the main tool Windows uses to control running programs. Microsoft built this tool into every version of Windows since Windows 95. It shows you everything your computer is doing and lets you stop any program that causes trouble.
- Press Ctrl + Shift + Esc on your keyboard
- Wait for Task Manager to open (this may take a few seconds if your computer is busy)
- Look for the program you want to close in the list
- Click on the program name once to highlight it
- Click the End Task button in the top right corner
Quick Tip: If Task Manager opens in a simple view with just a list of apps, click "More details" at the bottom to see the full version with more options.
Other Ways to Open Task Manager
Sometimes the keyboard shortcut does not work because the frozen program has taken over your keyboard input. Windows gives you several backup ways to reach Task Manager.
- Right click the taskbar: Click on any empty spot on the bar at the bottom of your screen and choose "Task Manager"
- Press Ctrl + Alt + Del: This brings up a blue security screen where you can click "Task Manager"
- Press Windows + X: This opens the power user menu where Task Manager is listed
- Search for it: Press the Windows key, type "task manager" and press Enter
The Ctrl + Alt + Del method works even when your entire screen is frozen. Windows gives this keyboard combination special priority, meaning it can interrupt almost any program.
What If Task Manager Will Not Open?
When your computer is very busy or almost out of memory, even Task Manager might have trouble starting. A frozen full screen game or a program using 100% of your CPU can make this happen.
Try the Command Prompt method instead. This uses less computer resources and often works when Task Manager cannot open.
- Press Windows + R to open the Run box
- Type
cmdand press Enter - Type
tasklistand press Enter to see all running programs - Find the name of the program you want to close
- Type
taskkill /IM programname.exe /Fand press Enter
Replace "programname.exe" with the actual name of the program. For example, to close Chrome you would type taskkill /IM chrome.exe /F.
Common Program Names for the Command
- Google Chrome:
taskkill /IM chrome.exe /F - Microsoft Edge:
taskkill /IM msedge.exe /F - Firefox:
taskkill /IM firefox.exe /F - Microsoft Word:
taskkill /IM WINWORD.EXE /F - Microsoft Excel:
taskkill /IM EXCEL.EXE /F - File Explorer:
taskkill /IM explorer.exe /F
Be Careful: The /F flag forces the program to close right away without saving. You will lose any work you did not save. Try closing programs normally first when possible.
How to Force Quit Full Screen Games
Full screen games and applications can be tricky to close because they hide the taskbar and sometimes block keyboard shortcuts. The game takes over your display and may not respond to the usual force quit methods.
Games push computer hardware much harder than regular programs. A typical video game processes millions of calculations every second to create the images you see. The graphics card alone handles anywhere from 60 to over 200 images per second in modern games. When anything goes wrong with memory, drivers, or hardware temperature, the game has no easy way to recover because it was using every bit of power available. Regular programs like web browsers use only a small portion of your computer's power, giving Windows room to step in and fix problems.
Try these methods in order when a game freezes:
- Press Alt + F4: This tells the active window to close. Many games respond to this even when they seem frozen.
- Press the Windows key: This should minimize the game or show the Start menu. Then you can use Task Manager.
- Press Alt + Tab: This switches to another open window, which may free up your screen.
- Press Ctrl + Alt + Del: The security screen will appear on top of any game.
Restart Graphics Driver Without Rebooting
If your screen goes black or shows strange colors while playing a game, your graphics driver may have crashed. You can restart just the graphics driver without turning off your whole computer.
Press Windows + Ctrl + Shift + B. Your screen will flash black for a second, then come back. This restarts the graphics driver and often fixes black screen problems without losing your work in other programs.
Closing a Browser With Many Open Tabs
Modern browsers like Chrome, Edge, and Firefox run each tab as a separate process. This design keeps one bad website from crashing your whole browser, but it means a frozen browser might show up as dozens of processes in Task Manager.
According to Google's support documentation, Chrome uses about 50 to 300 megabytes of memory per tab depending on the website. Opening 20 tabs could use several gigabytes of memory, which can slow down or freeze older computers.
To close all browser tabs at once:
- Open Task Manager with Ctrl + Shift + Esc
- Find your browser in the list (Chrome, Edge, Firefox)
- Click the arrow next to the browser name to expand it
- Right click on the main browser entry (not an individual tab)
- Select "End task" to close the whole browser and all its tabs
If you only want to close one frozen tab, expand the browser entry and end just that specific tab process.
Force Quitting Microsoft Office Applications
Microsoft Word, Excel, and PowerPoint have built in recovery features that can save your work even after a force quit. These programs automatically save backup copies of your documents while you work.
If an Office program freezes, wait at least 2 to 3 minutes before force quitting. The program might be saving or processing a large file. You will see "Not Responding" in the title bar if Windows thinks the program has truly frozen.
Recovering Lost Work: After force quitting an Office program, open it again right away. A Document Recovery panel should appear on the left side showing any recovered versions of your work. Click on a version to open it and save it properly.
By default, Word, Excel, and PowerPoint save AutoRecover information every 10 minutes. You can find recovered files in this location: C:\Users\YourName\AppData\Roaming\Microsoft\Word (replace "Word" with "Excel" or "PowerPoint" for those programs).
When Nothing Works: Hard Restart
If your entire computer is frozen and no keyboard shortcuts work, you may need to do a hard restart. This should be your last option because it can cause data loss or file corruption.
- Press and hold the power button on your computer for about 10 seconds
- The computer will shut off completely
- Wait 30 seconds before pressing the power button again to turn it back on
Modern solid state drives (SSDs) handle sudden power loss better than older hard disk drives because they have no moving parts. However, any file that was being written at the moment of shutdown could become corrupted. Windows will usually run a quick check when it starts back up to look for problems.
Important: If you have to hard restart more than once a week, something is wrong with your computer. This is not normal behavior. Check for overheating, failing hardware, or software problems.
Why Do Programs Freeze?
Programs freeze when they get stuck waiting for something that never comes, or when they run out of resources to do their job. Understanding why freezes happen can help you prevent them.
Common Causes of Frozen Programs
- Not enough memory (RAM): When your computer runs out of memory, it starts using the hard drive as overflow space. This makes everything much slower and can cause freezes.
- CPU overload: If a program or combination of programs uses all your processor power, nothing can respond quickly enough.
- Waiting for a network response: Programs that need internet access can freeze while waiting for a server that is slow or not responding.
- Driver problems: Outdated or buggy device drivers, especially graphics drivers, cause many freezes in games and video applications.
- Software bugs: Sometimes the program itself has a coding mistake that causes it to get stuck in an endless loop.
- Hardware overheating: CPUs and graphics cards slow themselves down when they get too hot. Extreme overheating can cause freezes or shutdowns.
How to Prevent Future Freezes
Regular maintenance keeps programs running smoothly and reduces how often you need to force quit anything.
- Keep Windows updated: Updates often fix bugs that cause programs to freeze. Go to Settings, then Update & Security, then Windows Update.
- Update your programs: Use the newest versions of your applications. Developers fix freezing bugs in updates.
- Check available storage: Windows needs at least 10% to 15% of your drive space free to work well. Delete files or uninstall programs if you are running low.
- Clean your computer: Dust blocks airflow and causes overheating. Clean vents and fans every few months.
- Close programs you do not need: Every running program uses memory and CPU power. Close what you are not using.
- Add more RAM: If your computer has less than 8 gigabytes of RAM, adding more can help prevent freezes, especially with browsers and large programs.
Quick Reference: All Force Quit Methods
Keyboard Shortcuts
- Ctrl + Shift + Esc opens Task Manager directly
- Ctrl + Alt + Del opens the security screen with Task Manager option
- Alt + F4 closes the active window
- Windows + X opens the power user menu
Command Line Method
- Open Run with Windows + R
- Type
cmdand press Enter - Type
taskkill /IM programname.exe /F
For Frozen Games
- Windows + Ctrl + Shift + B restarts the graphics driver
- Press the Windows key to minimize full screen applications
Last Resort
- Hold the power button for 10 seconds for a hard restart